Back to the Previous Page

Tax Administration Modernization Project (TAMP): Phase I

Europe and Eurasia USAID 2001 2002

As a SEGIR-EP subcontractor, DevTech assisted the three tax administrations in Bosnia and Herzegovina (Federation of Bosnia and Herzegovina, the Republic of Srpska, and the District of Brcko) to develop a comprehensive design for tax administration reform under strict and challenging time constraints.

The TAMP team applied Business Process Analysis and Business Process Reengineering techniques using a sophisticated software program to fully document the tax administration processes and propose reengineered processes and their automation. DevTech technical experts developed complete automation plans, full systemization design and architecture, database development, and data processing centralization. In addition, DevTech completed an assessment of the legal framework for tax administration and tax policy, and established a system to ensure that future necessary legal reforms will be defined in a way that will help to facilitate further reform.

All tasks were completed on time and within scope. In addition to the original scope of work, USAID asked TAMP to support the immediate implementation of the Taxpayer Registration system.