Institutional Support Services Contract (ISSC)
ISSC, the successor contract to the Program Cycle Service Center, which DevTech managed for nearly six years, supports PPL’s senior leadership and works in close collaboration with the Program Office; Strategy and Program Planning Office; Learning, Evaluation, and Research Office; Policy Office; Office of Development Cooperation; and the USAID Forward Team. The full ISSC team provides support services to Bureaus and Missions in the areas of policy, program, communications, and technical assistance across the Program Cycle. ISSC supports USAID/PPL in moving forward Agency priorities and responding effectively to requests from the Office of the Administrator. DevTech provides long-term subject-matter experts to increase the capacity of PPL so that it is better positioned to fulfill its leadership role in the areas of policy, strategic planning, project design, monitoring, evaluation, learning (MEL), and donor engagement.